Individual logins for each website and app user can be created from the website.

Note: Only users with Master Control permissions can create new logins. For further assistance, contact the account administrator.

 

To create a new login from the Alarm.com website:

  1. Log into your customer account.
  2. Click Users.
  3. Click Manage Logins.
  4. Click Add a Login.
  5. Enter the new user’s email address in the Email Address field.
  6. Enter the new user’s desired login name in the Login Name field.
  7. Select the new user’s language preference using the Language Preference dropdown menu.
  8. Click Save.

Note: New users will receive an email with a link to set up a new password. If this email is not being received, confirm the user’s email address is entered correctly and/or have the user check their junk/spam folder.

 

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