There are many options when considering a home security system. Here in Orlando, multiple companies install and monitor home security systems, but the quality of service can be dramatically different. So, how do you know which one to choose?
Local Home Security Experts
Local home security companies, like Crime Prevention Security Systems, offer the same state-of-the-art technology as the national names, but with far better customer service. All of our sales, installation and customer service teams are local, so we’re close by when you need us most. Our friendly people will take the time to answer your questions, explain all of your home security options and customize a solution that works for your family. And when your home or family is in danger, the professionals at our 24/7 monitoring center act quickly to get you the help you need. As evidenced by these customer testimonials, we don’t just have customers – we have fans.
National Home Security Companies
Big national brand security companies spend a ton of money on advertising, but perhaps some of that money would be better spent on customer service. Several national alarm companies are notorious for poor service. One of the largest, ADT Security Systems, averages just 1.2 out of 5 stars based on 1053 customer ratings on ConsumerAffairs.com. At 1.5 stars, Brinks Home Security doesn’t fare much better. Commenters complain of hidden charges, missed service appointments, system breakdowns and rude customer service people, among other things.
TV and Phone Service Providers
In recent years, cable television, satellite and phone service providers decided home security was a good way to bundle customers into even more services. Despite little to no experience in home security, they claim to provide expert service. But how many of us even receive excellent service from these companies when it comes to their core offerings of cable, phone and Internet? Cable and satellite providers are consistently among the worst-rated businesses in the U.S., even below airlines. Just think how many times you’ve spent far too long on hold, just to be shuffled from one indifferent operator to the next.
When it comes to protecting your home and family, poor service is a risk you can’t afford. You deserve the peace of mind that comes with knowing your system is there to deliver reliable protection, monitored by local professionals who truly care about your safety.
At Crime Prevention Security Systems, we’re proud to call Orlando home, and we take pride in everything we do to make our community a safer place. If you’re interested in exploring your home security options, contact us today for a free consultation.